Privacy Policy – XpertERP
Last Updated: October 2025
At XpertERP, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when using our website and ERP solutions.
1. Information We Collect
We collect information to provide and improve our services. This includes:
a. Personal Information
When you register, subscribe, or contact us, we may collect:
- Full name
- Email address
- Contact number
- Company name and address
- Billing details (if applicable)
b. Usage Data
We automatically collect information about how you interact with our website and ERP platform, such as:
- IP address and browser type
- Device information
- Access times and pages visited
- Clickstream and navigation data
c. Cookies and Tracking
We use cookies and similar technologies to improve functionality, personalize content, and analyze traffic. You can control cookie preferences via your browser settings.
2. How We Use Your Information
Your information helps us:
- Deliver and maintain our ERP services
- Improve user experience and performance
- Process payments and send invoices
- Communicate updates, offers, or support messages
- Prevent fraudulent or unauthorized access
- Comply with legal and regulatory requirements
3. Data Protection and Security
We take appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. All sensitive data is encrypted and stored on secure servers.
4. Sharing of Information
We do not sell or trade your personal data. However, we may share information with:
- Trusted service providers (hosting, analytics, payment gateways) who process data on our behalf
- Regulatory authorities if required by law
- Business partners under strict confidentiality agreements (only with your consent)
5. Your Rights
You have the right to:
- Access, update, or delete your personal data
- Withdraw consent for marketing communications
- Request data portability or restrict processing
To exercise your rights, please contact us at: info@xperterp.net
6. Data Retention
We retain your information only for as long as necessary to fulfill our business or legal obligations. Once no longer needed, your data will be securely deleted or anonymized.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before interacting with them.
8. Updates to This Policy
We may update this Privacy Policy periodically. All changes will be posted on this page with the updated date. Continued use of our services indicates your acceptance of the revised terms.
9. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact:
XpertERP – Next Generation Business Solutions
Fazal Software Technology Park, Plot No. 395-396, Sector I-9/3 Islamabad, Pakistan
info@xperterp.net